Servicio al Cliente 091 234-ELLA
Divisa
ENVÍO GRATIS EN PEDIDOS SUPERIORES A $30
Free standard shipping on orders over $30
Estimated to be delivered in 12 to 20 days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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¿Cómo elegir la talla correcta?
1. Mida la longitud de su pie como Tabla de tallas.
2. ¡Encuentre la " Talla EUR/China " en la tabla de tallas según la longitud de su pie!
3. No mida la longitud de la plantilla, es diferente de la longitud del pie.
Nota:
1. Las medidas son el tamaño máximo, permita un error de aproximadamente ± 5 MM . Compare cuidadosamente la tabla de tallas con la longitud de sus pies antes de realizar el pedido.
2. ¡Por favor, de acuerdo con nuestra tabla de tallas para elegir la talla más apropiada! Esto es muy importante, ¡gracias por su comprensión y cooperación! ¡Le deseo una feliz compra!
3. Si no sabe cómo elegir el tamaño correcto o tiene alguna pregunta sobre este producto, contáctenos , le daremos respuestas satisfactorias lo más rápido.
Empaquetamos con sumo cuidado cada detalle para garantizar un envío seguro. Por lo tanto, revise el paquete antes de firmar la recepción. Si está roto o dañado, puede informarlo al transportista. También puede tomar una foto y enviárnosla; resolveremos el problema a la primera.
El envío por correo aéreo de China Post suele tardar entre 15 y 60 días hábiles (90 días en Brasil). Si necesita los artículos con urgencia, elija EMS/DHL sin costo y pague un costo adicional (tiempo de envío de 5 a 7 días hábiles). Es muy rápido. Le invitamos a visitar mi tienda para encontrar los artículos que le gustan.
1. Si el artículo presenta algún defecto, notifíquenoslo dentro de los 7 días posteriores a su recepción. No abra una disputa sin antes habernos comunicado.
2. Si no está satisfecho al recibir su artículo, devuélvalo dentro de los 15 días para obtener un reemplazo o un reembolso. Comuníquese con nuestro equipo de posventa antes de devolverlo.
3. Si hay algún problema de calidad, tómenos una fotografía. Lo resolveremos en 24 horas.
4. Si no puede recibir el paquete dentro de los 60 días, le devolveremos su dinero (Brasil 90 días).
1. Si está satisfecho con nuestros productos y servicios, déjenos un comentario de 5 estrellas.
2. Si tiene algún problema o pregunta con respecto a su transacción, comuníquese con nosotros antes de dejar cualquier tipo de comentario.
3. Todos los correos electrónicos serán respondidos dentro de las 24 horas. Si no recibe nuestra respuesta, vuelva a enviar su correo electrónico o queja a nuestro gerente.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Secure Checkout | All orders are encrypted and processed securely with SSL protection. |
Fast Shipping | We aim to dispatch all orders within 1–3 business days. |
30-Day Guarantee | Enjoy peace of mind with our 30-day satisfaction guarantee. |
Customer Support | Need help? Reach out to our support team anytime—we’re here for you. |
Worldwide Delivery | We ship internationally to most countries. Tracking provided with every order. |
Gift-Ready Packaging | Your items arrive in beautiful, gift-ready packaging—perfect for any occasion. |
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